Refund and return policy

Order cancellation

All orders can be canceled until they are shipped. If your order has been paid for and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can not be canceled.

Refunds

Your satisfaction is our number one priority. Therefore, you can request a refund or reshipment for the products ordered if:

We do not issue the refund if:

* You can submit a refund request within 15 days after the expiration of the guaranteed delivery period (45 days). You can do this by sending a message on Contact Us page.

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